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Most Common Questions from Beginners

Where is the most reliable Binance official website access?
We recommend accessing the Binance official website through the verified links compiled on this site to avoid landing on phishing sites from search engine ads. The official Binance domain is binance.com - always verify you are on the legitimate page.
How do I download the Binance app? Does it work on both Android and iOS?
For Android, download the APK installer directly from the Binance official website (approximately 80MB). For iPhone, switch to an overseas Apple ID, then search for Binance in the App Store. Both platforms are fully supported.
How do I create a Binance wallet? Is it the same as a Binance account?
The Binance wallet refers to the Binance Web3 Wallet, an independent on-chain wallet. You create it within the Binance app by tapping the wallet entry point, which generates a seed phrase. This is different from an exchange account - accounts use email or phone numbers, while wallets use seed phrases.
What should I do if I forget my Binance password?
Click 'Forgot Password' on the login page, enter your registered email or phone number to receive a verification code, then complete KYC facial verification to reset your password. We strongly recommend enabling Google two-factor authentication to protect your account.
Can I use Binance in China?
Binance has exited the mainland China market and does not provide services to mainland Chinese residents. The content on this site is for technical tutorial reference only. Please comply with the laws and regulations of your country or region.
Can I register for Binance in the United States?
The main Binance platform is not available to US residents. US users need to register on Binance.US (an independent subsidiary). Binance.US has more limited features and available cryptocurrencies but offers better regulatory compliance.
How do I install Binance on a Huawei phone without Google Play?
On Huawei phones, you can download the APK installer directly from the Binance official website using your browser. During installation, you need to allow 'Unknown Sources' in system settings. The entire process does not require Google Play services.
Is it safe to install the Binance APK on Xiaomi, OPPO, or vivo Android phones?
As long as the APK is downloaded from the Binance official website, it is safe. The system will display an 'Unknown Sources' warning during installation - this is a normal prompt. Simply allow it to proceed with installation. We recommend enabling two-factor authentication after installation.
Why can't I install the downloaded Binance APK?
Common reasons include: Android version below 6.0, unknown source installation permission not enabled, or incomplete APK download. Re-download and check the file size - the official APK is approximately 80MB.
How do I emergency freeze my Binance account if it's compromised?
Immediately log into the Binance web version using your registered email or phone number, go to 'Security Center' and click 'Freeze Account'. Also contact Binance support with identity verification documents to recover your account. Provide the required documents within 48 hours of freezing to restore access.